blames

Report: Tesla Blames Drivers For Defective Parts

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Reuters just published a long-term investigation alleging that electric car maker Tesla knew parts in some of its cars were defective. But rather than recalling and repairing parts, the automaker reportedly instructed its technicians to blame drivers for part failures. Reuters interviewed drivers who have experienced breakdowns in most of the automaker’s lineups. Source: Kelley Blue Book

Tesla Unfairly Blames Drivers For EV Parts Failure

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According to a new Reuters research report, tesla The company demonstrated a pattern of blaming customers for part failures and refusing to pay for repairs, even though the parts were deemed internally defective. Reuters interviewed more than 20 customers and nine former Tesla employees to determine the dates when the chronic failures began. Source: Car and Driver